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Build a Resilient Crisis
Communications Plan

Interactive workbook


As the COVID-19 pandemic continues to unfold, organizations must navigate uncharted waters to ensure business continuity, agility, and resilience. Crisis leadership in today’s stress-filled, uncertain environment requires thoughtful, continuous planning and responsive strategies that meet the evolving needs of essential workers. Operations, HR, and communications executives are under more pressure than ever before to facilitate effective communication between managers and employees.

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This workbook includes:

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Steps to prepare for the next stage of the pandemic

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How to document your crisis communications plan

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Tips for ensuring frontline communications impact

We’re here for you

At Crew, we believe frontline communications have never been more important. That’s why we’ve compiled this planner to help prepare you for the more frequent, nuanced, cohesive communications that every crisis requires. We hope the actionable tips in this guide will ease your frontline communications efforts during the current crisis, as well as any other emergency that comes along.

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