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Healthcare Playbook: Communicating with Impact

A guide for resilient, agile caregiver communications during a crisis


With the spread of COVID-19 rapidly changing the face of our world, healthcare organizations must adapt to unprecedented challenges to ensure continuity, agility, and resilience. As this pandemic continues to unfold, leaders and administrators must demonstrate thoughtful crisis leadership in order to successfully support caregivers and navigate today’s uncharted waters. In particular, cohesive, two-way communication between all levels of your organization is critical to maintaining order, trust, and a consistent message to patients and their families.

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Download our eBook to learn:

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4 habits for highly effective comms during a crisis

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Key ingredients for your crisis communications plan

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Specific steps you can take to prepare for future emergency situations

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At Crew, we believe frontline communications have never been more important. That’s why we’ve compiled key best practices that will help leaders achieve greater impact with each message they need to deliver. The actionable tips and considerations in this eBook will ease your employee communications and HR efforts during the current crisis, as well as any other emergency that comes along.

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